Privacy Policy

This Privacy Policy governs how SOBHA Glazing & Metal Works, a division of SOBHA Limited, along with its subsidiaries, partners, agents, and affiliates, collects, uses, maintains, protects, and discloses information from users of its website www.sobhaglazingworks.com, microsites, and related services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, address, company details, project-related information, and other details when you:

• Visit our website or microsites.
• Submit enquiries or contact forms.
• Request information about our products or services.
• Subscribe to newsletters or updates.
• Participate in surveys, promotions, or other services.

You may browse our website anonymously; however, certain features or services may require you to provide personal information.

Non-Personal Information

We may automatically collect certain non-identifiable information when you access our Resources, including:

• Browser type and version.
• Operating system and device information.
• Internet Service Provider and connection details.
• Website usage information and browsing patterns.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyse website performance, remember user preferences, and enhance our services.

You may choose to disable cookies through your browser settings; however, certain website features may not function properly as a result.

2. How We Use Your Information

SOBHA Glazing & Metal Works may use the information collected to:

• Respond to enquiries and provide requested information.
• Improve customer service and enhance user experience.
• Understand customer requirements and improve our products and services.
• Provide updates regarding our products, projects, services, offers, and announcements.
• Send communications through email, SMS, WhatsApp, RCS, push notifications, or other communication channels where applicable.

Consent for Communications

By providing your phone number, email address, or other contact details, you consent to receive service-related and promotional communications from SOBHA Glazing & Metal Works.

Such communications may include calls, SMS, WhatsApp messages, emails, and other digital communications, in accordance with applicable laws and regulations, notwithstanding any DNC/NDNC registrations where permitted by law.

3. How We Protect Your Information

SOBHA Glazing & Metal Works adopts reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we take reasonable steps to safeguard your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security but will continue to take appropriate measures to protect information entrusted to us.

4. Sharing of Information

SOBHA Glazing & Metal Works does not sell, trade, rent, or otherwise commercially disclose your personal information.

We may share information where necessary with:

• SOBHA Limited and its subsidiaries, affiliates, and authorised representatives.
• Service providers, contractors, or partners assisting us in delivering services.
• Legal or regulatory authorities where required under applicable law.

We may also share aggregated and non-identifiable information for analytical purposes and to improve our website, products, and services.

5. Changes to This Privacy Policy

SOBHA Glazing & Metal Works reserves the right to update or modify this Privacy Policy at any time.

Users are encouraged to review this page periodically for any changes. Continued use of our website and services after updates are published constitutes acceptance of the revised Privacy Policy.

6. Acceptance of This Privacy Policy

By using the website, microsites, or related services of SOBHA Glazing & Metal Works, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.

7. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

SOBHA Glazing & Metal Works
Bengaluru, Karnataka, India

Phone: +91 99725 67448

Website: www.sobhaglazingworks.com